Business processes are the the ways you deal with process and procedures within in your business.
Have you had a bunch of tasks that you had cautiously planned to execute systematically but eventually it turns out there was an error in the accomplished tasks? You need to improvise a checklist.
A checklist is a list of tasks or items to be completed or to be done, fettles to be verified or viewpoints to be considered. Basically, a checklist is a check off for the successful completion of any task. Workflow is a sequence of linked tasks or processes that need to be executed for the accomplishment of a goal.
A workflow or the series of processes engaged in a business, can be referred to as the business process management. This describes the discipline in operations management in which implementation of various means to disclose, design, resolve, moderate, enhance and automate processes.
When the discipline is automated, it can be tasked to specific business process management software. Businesses differ in how they get their work accomplished. Some rely on manual procedures like pen and paper forms while others automate their processes, thus implementing different management software.
Checklists, workflow and business process management software all tie together in the creation and accomplishment of a business goal. Incorporation of checklists in the execution of these processes optimizes efficiency by:
To efficiently run your business processes, adopting a checklist will do the magic for your business. Be it a ‘read-do’ checklist whereby team members pause and make a quick scan of the checklist for confirmation purposes or a ‘do-confirm’ checklist whereby team members execute tasks from memory and experience, the two options achieve uniformity.
This is demonstrated by the fact that all processes are executed the same way by all team members every time. The two above mentioned checklist options include a check-off section once you complete an outlined task. This keeps the productivity of team members in check and offers guidelines on task allocation.
To expertly execute these processes, you can count on a workflow process. This is the sequential and repeatable series of tasks, rules, and decisions that are effected and executed based on user-defined conditions to execute a specific process.
Improvising workflow process helps you optimize your processes including streamlining it for exceptional results and efficiency.
Exactly just how large a difference does using a checklist potentially have for your business? An interesting research study conducted by Dr. Atul Gawande, author of the Checklist Manifesto, powerfully answers this question. Dr. Gawande tested the effects of using a simple checklist during surgery to reduce central line infection rates.
The study was conducted in 8 different hospitals in several different countries. These hospitals had varying budgets and were of different types because Gawande also wanted to see if the checklists would prove effective regardless of these factors.
The checklist was simple and mostly included common-sense steps that were no brainers to all surgeons. However, when one of these steps is passed over, it increased the patient’s risk of infection, longer hospital stays, and even death.
So what happened when the checklist was implemented? There was a massive reduction in infection rates across all the 8 hospitals. This shows that the power of a simple checklist cannot be overlooked. And the best part is that this no only applies to one industry, but to all of them, including business.