As automation and AI systems become increasingly embedded in decision-making, there is an increasing debate about how humans should be involved. Should we directly participate in every decision? Or should we oversee the system from a distance, ready to intervene if something goes wrong?
That’s where the terms Human-in-the-Loop (HITL) and Human-on-the-Loop (HOTL) come in. They describe two distinct models of human oversight, and understanding the distinction is crucial for designing ethical, effective, and safe systems.
HITL refers to a setup where humans are directly involved in decision-making during the operation of an automated system. The process cannot continue until a human takes action—whether to approve, correct, or reject what the machine has proposed.
Example:
Where it’s used:
HOTL refers to a setup where a human oversees an automated process from above, often passively, and only intervenes when necessary. The system operates autonomously but includes mechanisms for human override or monitoring.
Example:
Where it’s used:
Choosing between HITL and HOTL depends on risk, speed, and context.
Example: In healthcare, AI may assist in diagnosing, but a doctor must confirm the diagnosis and approve treatment. That’s HITL.
Example: In military drone operations, HOTL allows rapid autonomous behaviour with a human ready to intervene if something unexpected happens.
Healthcare
Military
Finance & Fintech
Human-in-the-Loop (HITL) and Human-on-the-Loop (HOTL) are two powerful oversight models—and knowing the difference is key to building responsible automation.
The goal isn’t to remove humans from automation—it’s to put them in the right place at the right time.
AI refers to computer systems that can perform tasks normally requiring human intelligence, such as learning, problem-solving, and decision-making.
AI helps automate repetitive tasks, identify workflow bottlenecks, make real-time decisions, and optimise operations for greater efficiency and accuracy.
Automation follows predefined rules to perform tasks, while AI can learn from data, adapt to new inputs, and make independent decisions.
Machine Learning is a type of AI that enables systems to learn from data and improve their performance over time without being explicitly programmed.
AI often augments human work rather than replacing it, handling repetitive tasks so people can focus on creative, strategic, or high-value work.
AI boosts productivity by reducing manual work, speeding up processes, improving accuracy, and enabling smarter decision-making across workflows.