Taguchi method might have initially been developed for the manufacturing sector, but they have become popular in other fields. An array of companies uses the approach for problem-solving and optimising quality as part of quality management.
The Taguchi method (TM) is a problem-solving technique to help improve process performance, to increase efficiency and productivity. The Taguchi method is centred around reducing potential variations in a process through design of experiments.
The objective of using the methodology is to produce high-quality products with low costs to the manufacturer. Reducing variations in processes through the robust design of experiments.
Taguchi developed this method for designing experiments as a way to investigate how different parameters affect process performance and a way to define how well the process is functioning.
Genichi Taguchi a Japanese engineer, developed the system to identify variances before they occur to increase the reliability of goods. Creating experiments using a “ recipe book” approach. Taguchi main aim was to improve the quality of manufacturing goods, but now it is used in many more businesses.
Organisations have a lot to gain if they apply the Taguchi system in different areas of their operations. Toyota adopted Taguchi’s techniques
For that, though, it's paramount to understand how the framework functions and what benefits it offers.
Learning the origins of Taguchi's approach is part of the job for any manager who intends to use the methods. The Taguchi method is a quality control system developed by Japanese statistician and engineer, Genichi Taguchi.
In the 1950s, Taguchi was developing a telephone-switching system when he started looking for ways to improve product quality. Japan received his ideas well and in the 1980s, the concepts became popular in the West. Notable companies such as Ford, Toyota and Boeing adapted Taguchi's methods. The system used statistics to measure quality as a calculation of loss.
The use of loss function to gauge quality is not without its criticisms but Taguchi structured his methodology to deviate from the norm. His concepts offer an alternative perspective in data analysis and processing. The use of the loss function means that the Taguchi methods consider a product's loss to society.
Loss in a product is measured by variations in its performance and the side effects it causes. From this calculation, you get the loss of variation in function, which is how much different a product is from how it's supposed to work. Marketing, biotechnology and advertising are some of the industries that use Taguchi's approach.
To grasp the Taguchi approach better, let's take an example of a precision drill that is designed for specific hole sizes. Whatever the material, the tool is supposed to drill the same holes. So, one way to determine the quality of the drill is by how much it deviates from this standard.
The Taguchi system requires that the same design specifications be used for every unit of this product. If the drill caused injury during operation, then that is a side effect and a loss of function. Using Taguchi's methods, this issue would need to be addressed during production.
There are three philosophies the Taguchi method is based around:
Quality Designed into Product: Quality is designed into a process not inspected after. What process most affects the product?
Minimise Deviation from Target: Design product so immune to uncontrollable environmental factors.
Quality Function of Deviation: Measure losses system-wide from a product of poor quality.
The Taguchi method is about quality control that focuses on the importance of research and development (R&D), and product design and development as a key way to reduce the occurrence of failures in the manufacturing process.
As Taguchi looked to improve product design while lowering costs, he explained that the framework can be viewed in three main components:
Systems Design: Focuses on the primary aspects that are necessary to produce the required product. It can include the best combination of materials and processes.
Parameter Design: Involves the most suitable set of rules that govern the established design elements. Defining the components in each parameter makes it easy to minimise the variation from a product. The Taguchi approach empathises this stage because it is often overlooked during industrial design practice.
Tolerance Design: Look at the factors that play a significant role in product quality. It then identifies tolerance limits that provide the variation required in the design.
The Taguchi method approach is about fine-tuning a particular process for the best outcomes. He proposed a standard procedure that companies can use to get the most out of any system. They are:
Quality and Process improvement is essential for both business and especially customers benefits. Company financial profit, working hours, productivity, waste, and downtime cost and loss.
Customer trust is critical for relationships, substandard products, delayed delivery, financial implications, wasted time and project delays.
The Taguchi method can be used to control product quality, thus helping boost performance and productivity. With this approach, you tackle inefficiencies straight at the production line, which ensures that goods come out in their best forms.
Genichi Taguchi Contributions to business quality is vast:
Taguchi Quality Loss Function
Genichi Taguchi Books:
System of Experimental Design: Engineering Methods to Optimize Quality and Minimize Costs
Robust Engineering: Learn How to Boost Quality While Reducing Costs & Time to Market
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It doesn’t only focus on the products and services, though. It involves the processes, procedures and culture, thus making sure that a company continues to enjoy success for a prolonged period.
Quality management systems are frameworks that define processes, policies and procedures used to achieve certain objectives or projects.
Read More: QMS: Quality Management System: Their Role in Improving Business
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EQMS is a technical solution that helps manage business processes to help create quality outputs. Make sure that industry regulations are followed, best practices are always observed and consistently produce high-quality products or services.
ISO offers a way for businesses to improve processes, increase safety standards, and improve quality and consistency in a number of areas.
International standards give you a competitive edge and a level of authority in your field. It’s why ISO-certified companies are quick to advertise their status. The credentials provide a degree of guarantee. When consumers see that certification mark, they know that your organisation does everything to remain compliant. This assurance enhances your relationship with customers.
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