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DMAIC: Improve Business Processes

DMAIC: Improve Business Processes 5

DMAIC a roadmap to improve business processes using this tool as part of Six Sigma. DMAIC is a central technique used for improving existing processes.

So what does DMAIC stand for?  Its an acronym for  5 distinct phases, Define, Measure, Analyse, Improve, and Control. (Pronounced duh-may-ik)

DMAIC is a problem-solving technique that is used in Lean Six Sigma to improve processes and find problems and inefficiencies with processes.

DMAIC Methodology

Invented during the 1950s by W. Edwards Deming during the industrial revolution and the quest for quality in the new era of mass production is where most of the Sigma’s tools started.

 The five steps in the  problem-solving methodology forms the basic, barebones of Six Sigma implementation and  the process of the improvement system.

Giving the structure and guidance to improve processes and productivity in your business.

DMAIC Checklist

DMAIC: Improve Business Processes 6


What problem would you like to fix? What do you already know about the existing process?

Understand and define the problem that needs addressing. Set out goals, business requirement, and create a process map

DMAIC: Improve Business Processes 6


How does the process currently perform?

Collect and measure  current process performance and issues.

DMAIC: Improve Business Processes 6


What is causing the problem? Identify the core problems.

Examine and analyse the process problem using data collected.

DMAIC: Improve Business Processes 6


How can you fix the root problem? Plan, test, and implement solution.

Improve the process. Create a solutions to resolve issues or define a new solution using a process map..

DMAIC: Improve Business Processes 6


How can you sustain the improvement?

Control, monitor and refine the new process with continual monitoring. Track the success.

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