Many people think of business processes as a new idea but business processes have changed the World of manufacturing a long time ago.
The history of business processes goes back many years with the first example in the seventeen hundreds and the production of a simple pin. Moving on the production of motor cars which process optimisation opened the option of car ownership to everyone not just the wealthy.
Improving processes can significantly increase efficiency and productivity leading to reduced costs and increased profits.
Processes are a lot more interesting than you think and used to increase productivity as Scottish economist Adam Smith in his famous example of the production of a pin in a factory explains.
”One man draws out the wire; another straights it; a third cuts it; a fourth points it; a fifth grinds it at the top for receiving the head; to make the head requires two or three distinct operations; to put it on is a peculiar business; to whiten the pins is another … and the important business of making a pin is, in this manner, divided into about eighteen distinct operations, which, in some manufactories, are all performed by distinct hands, though in others the same man will sometimes perform two or three of them.”
Discovering how the output could be increased by dividing work into sets of simple checklist tasks which would be performed by specialised workers.
Dividing work into a set of simple tasks output could be increased through the use of labour division.
Task division was set at appropriate levels to skills and division by experimenting with the production process.
In this experiment the division of labour resulted in productivity increasing by 24,000%, i.e. the workers made 240 times as many pins than before labour division.
Frederick Winslow Taylor – Improved industrial processes and documented in his book The Principles of Scientific Management calling it also Taylorism Theory which focused on standardisation of processes in the early twentieth century.
Henry Ford Assembly line – The evolution of mass production with the first moving assembly line revolutionised the manufacturing processes. Instead of one artisan creating a product alone, everyone was taught to do one of 84 simple repetitive jobs.
Toyota and their Toyota Lean Manufacturing processes which started in the sixties which inspired many more businesses to embrace the idea of continuous improvement of business processes.
The history of business processes is fascinating and still influences business in this modern world.
Business processes are important because they are a step-by-step guide that describes how things are done in the best possible way and makes it easier to focus on improving business processes.
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It’s your step-by-step plan for achieving your business goals.
Business process management is just like a recipe. It includes all the vital ingredients and instructions to take your important business activities from start to finish successfully and on time. But instead of a delicious chocolate cake at the end (unless you’re a bakery owner, of course), your finish line could be a product ordered and shipped to a satisfied customer.
Business processes are integral to the growth and success of any company. They set the blueprint or checklist for various activities, allowing employees to carry out small repeatable tasks towards a specific objective. Knowing what business processes are and developing them effectively are different things.
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Business process design should structure business processes into three types
Read More: Business Process Design: Three Main Types