Creating business processes guide. But what do we mean by the term “Business Process”? Business processes are designed to streamline the way that you and your teamwork and result in a more efficient business.
A business process is a series of logical steps or tasks that are repeated to reach a specific goal. When processes work well, they can significantly improve efficiency, productivity, and customer and employee satisfaction.
However, processes that don’t work can cause frustration, delays, and financial loss.
Analyse, Identify & Creating Business Process
Most businesses use repeatable business processes to get work done and are essential to day to day running.
Study your business processes then analyse and identify processes and tasks that are important to keep your business running. Focus on how Business process improvement can be made and improve efficiency by optimising the process.
Determine if the processes are efficient or if there are steps that can be eliminated or changed to optimise results. A streamlined process means fewer errors and fewer delays.
6 Steps to Creating Business Processess
Many business processes aren’t written down in a standard operating procedure, this can cause breakdowns in the workflow and have an impact on business.
Standardising procedures to complete tasks that really matter to your business. So how do you create business process?
To improve a business process, follow these steps.
- Study – Business Process Mapping or value stream mapping – Diagram of the steps in the process
- Analyse – Investigate problems within the process
- Identify – Bottlenecks and define goals
- Improve – Redesign the process to eliminate the problems you have identified
- Optimise – Secure the resources and start running the process
- Monitor – Ensure that the process is performing to expectations
Attributes of a Great Business Process
Defined – Essential element to a business process is that it has a defined starting point and ending point.
Repeatability – The ability to run an indefinite number of times.
Flexibility – Flexible to change when improvement is identified.
Value – Translating into business goals. Example – Achieving greater efficiency, reducing human error
Business Knowledge Asset
Business Process Management (BPM) treats business processes as a key knowledge asset of your business. Tacit knowledge is experience-based wisdom built over time and is someone “in the know”.
Automation of Business Processes
Automation of business processes in order to accomplish given tasks with minimum cost and in a shorter time with fewer errors.
- Improve efficiency
- streamline communication
- Ensure accountability
- Allocation of Tasks
- Standard operating procedures
Creating business processes that are effective and efficient is essential for any business.