For a company to run successfully, it requires a combination of various systems. All models must work together towards specific goals. Business processes and functions are some of the primary elements on which every company must focus.
Understanding the two areas makes it easy to work on enterprise resource planning. The problem, however, is that not every person gets the distinction between processes and functions. Although the two are almost similar in some ways, businesses owners, managers, supervisors and other stakeholders should know the differences.
The success of any business process or function depends on how effectively it's implemented. For that, you have to know what works where.
A business function consists of activities specific to a certain operation. It is usually carried out by a department and occurs regularly to help a business accomplish its mission. Functions can be internal, meaning that they are part of the organisation, or external, which are supplied by a third party.
The different areas of a business function are interdependent. Therefore, they require data from each other. The success of a company, workflow and communication all depend on how well functional areas are integrated. Function fall into two categories; core and support.
Core functions are the activities directly responsible for the production of goods or services either for the market or a third party. So, tense functions are part of the main activities of a company.
Companies can have a single or several primary functions. Support functions are secondary or ancillary, hence, contributing to the success of core functions. The outcomes of these activities don't have direct contact with the intended market.
Regardless of the business type (private, non-profit, government), industry or size, an enterprise has three standards functions - operations, finance and marketing.
A business process involves various activities that use available inputs to create an output that contributes to a specific objective. For this reason, successful business operations and growth rely on the effective execution of processes.
Through business process management (BPM or BPMS), enterprises can deliver their best value. The generated value has to take the customer into consideration. Like with functions, business processes have internal and external customers. Depending on the elements involved, a business process can be simple or complex.
How are business processes different from other tasks, though? A process is flexible, measurable, repeatable and specific.
A practical scenario of each area gives a better comprehension of how they both work.
Business function example: Let's take marketing and sales as the functional areas. In such a case, the functions include; marketing a product, taking sales orders, customer support, advertising and sales forecasting.
Business process example: Consider the sale of a smartphone. The functional area is accounting and finance. Here, the input is financial help to buy a phone, while the process is a business arranging financing options in-house. Thus, the output would be a customer receiving financing through the tech company.
The business function sets the framework for the activities in a business, thus, helping identify responsibility areas. Functions can be separate from the product or service they are responsible for creating. Therefore, when an organisation's needs shift, the functions can be adjusted, as well, to meet the new demands.
Business processes facilitate communication between customers, suppliers and stakeholders. All the infrastructure a company builds should be aimed at enhancing processes. Improved business processes boost productivity by eliminating redundancies and unnecessary tasks.
Picking between business processes and business functions can be difficult, especially when the distinction between the two is unclear. Processes transform inputs into services and goods, while functions are specific to a particular area. Both elements are critical to business operations, which is why a company must work on improving business processes and functions.
Business functions are split into core functions and support functions.
Operations: Core business processes
Human Resources: Employees
Sales and Marketing: Generating new business. Advertising
Finance and Accounting: Managing budgets
Research and Development: Innovating new business products and services.
Information Technology (IT): Systems and applications (apps).
Customer Service: Managing customer relations
Checkify offers a way to manage business processes with checklists.
Checklists enable you to store processes and launch them to use anytime so tasks are completed the best way every time.
Business processes are important because they are a step by step guide that describes how things are done the best possible way and makes it easier to focus on improving business processes.
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It’s your step-by-step plan for achieving your business goals.
Business process management is just like a recipe. It includes all the vital ingredients, along with a set of instructions to take your important business activities from start to finish, successfully and on-time. But instead of a delicious chocolate cake at the end (unless you’re a bakery owner, of course), your finish line could be a product ordered and shipped to a satisfied customer.
Business processes are integral to the growth and success of any company. They set the blueprint or checklist for various activities, allowing employees to carry out small repeatable tasks towards a specific objective. Knowing what business processes are and developing them effectively are different things.
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Business process design should structure business processes into three types
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