Process mapping shows the process visually
Using tools like swim lane diagrams, flowcharts and business process modelling techniques.
Content...
Improve business process management to increase productivity, profitability and business growth. Whether it’s the way data moves between different departments, customer interaction and sales all have processes.
Ineffective business processes can affect business in a number of ways frustrated staff, missing critical deadlines, not being compliant with industry standards, health and safety risks, missed opportunities, all of which can lead to decreased business growth and increased costs.
Process management needs to be seamless and have continuity throughout the business to make them a success.
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Improve Business Process Management Checklist
Process Mapping
Analyse
Identify problem areas.
Liaise and gather suggestions from people working within the process.
Will improving the process remove the problem? is the process important in optimising operations in another area?
Redesign
Redesign problem areas
Will changes impact your customers? Will it require extra resources? New staff? Equipment?
Implementation
Implementing the solution.
Training staff who will be part of the new process solution.
Review
Communicate with people working intimately with the processes.
Is everything working according to the plan?